FAQ

Last Updated: 05 August 2026

Welcome to the Nut Nutrition Dry Fruits FAQ page. Here you'll find answers to some of the most common questions about our products, ordering process, payments, and deliveries.

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# 1. Where is Nut Nutrition Dry Fruits located?

Our store is located at:

Ground Floor, Shop No. 27

Gurukrish Mall (M3 Mall)

Industrial Area

Burhanpur, Madhya Pradesh – 450331

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# 2. Is Nut Nutrition Dry Fruits a new business?

Yes. Nut Nutrition Dry Fruits is a newly established business created to offer customers a modern online shopping experience.

However, it is backed by a family with over 55 years of experience in the dry fruits and grocery business through Mohammed Haroon & Sons, Burhanpur.

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# 3. What products do you sell?

We offer a wide range of premium quality products, including:

- Dry Fruits

- Nuts

- Seeds

- Spices

- Healthy Snacks

- Gift Packs

- Seasonal Products

- Other nutritious food items

Product availability may vary depending on stock.

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# 4. Which areas do you currently deliver to?

At present, we deliver within:

- Burhanpur City

- Selected nearby areas within approximately a 10 km radius

We plan to expand our delivery coverage in the future.

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# 5. How long does delivery take?

Most orders are delivered within:

30 minutes to 3 hours

Delivery time may vary depending on your location, traffic, weather conditions, order volume, and business hours.

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# 6. What payment methods do you accept?

We accept secure online payments through trusted payment gateways such as Razorpay, including:

- UPI

- Debit Cards

- Credit Cards

- Net Banking

- Wallets (where supported)

Available payment methods may vary from time to time.

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# 7. Is online payment safe?

Yes.

All online payments are securely processed through trusted payment gateway providers. We do not store your debit card, credit card, CVV, or banking information on our servers.

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# 8. Can I cancel my order?

Yes, but only before your order has been processed or dispatched for delivery.

Once an order has been packed or dispatched, cancellation may no longer be possible.

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# 9. Can I return food products?

Since we sell food products, we generally do not accept returns after delivery.

However, if you receive:

- A damaged product

- A wrong product

- A spoiled product

- A tampered package

please contact us within 24 hours of delivery.

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# 10. How do I request a refund?

If your order qualifies under our Refund & Cancellation Policy, please contact us with:

- Your Order Number

- Photographs of the product

- Photographs of the packaging

- A brief description of the issue

Our team will review your request and respond promptly.

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# 11. How can I contact customer support?

You can contact us through:

Email: [email protected]

You may also contact us using the phone number available on our Contact Us page during business hours.

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# 12. Are your products fresh?

Yes.

We carefully source and handle our products to provide customers with premium quality dry fruits, nuts, spices, and healthy food products.

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# 13. Do you sell products in bulk?

Yes.

Bulk and wholesale orders may be available for selected products.

Please contact us for pricing and availability.

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# 14. Can I place an order for gifts or special occasions?

Yes.

Depending on availability, we may offer gift packs and customized packaging for festivals, weddings, corporate gifting, and other special occasions.

Please contact us for more details.

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# 15. Do your products contain allergens?

Some of our products contain or may come into contact with common allergens, including:

- Almonds

- Cashews

- Pistachios

- Walnuts

- Peanuts

- Sesame

- Other tree nuts

If you have food allergies, please read product information carefully or contact us before placing your order.

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# 16. Do your prices include GST?

Where applicable, GST is charged according to Indian tax laws and will be reflected during checkout or on your invoice.

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# 17. How do I know my order has been confirmed?

After placing a successful order, you will receive an order confirmation via your registered contact details, such as email, SMS, or WhatsApp, depending on the information you provided.

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# 18. What should I do if my order is delayed?

Although we strive to deliver orders on time, delays may occasionally occur due to traffic, weather, festivals, or other unforeseen circumstances.

If your order is significantly delayed, please contact our customer support team, and we will be happy to assist you.

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# 19. Do you deliver outside Burhanpur?

Currently, we only deliver within Burhanpur and selected nearby areas.

We are working to expand our delivery network in the future.

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# 20. How can I contact Nut Nutrition Dry Fruits?

Nut Nutrition Dry Fruits

Ground Floor, Shop No. 27

Gurukrish Mall (M3 Mall)

Industrial Area

Burhanpur, Madhya Pradesh – 450331

India

Email: [email protected]

Website: https://nutnutrition.in

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If your question is not answered here, please feel free to contact us. Our team will be happy to assist you.